tjjl Casino Privacy Policy

tjjl Casino is an online gaming and sports betting platform operated at tjjl.net, serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, and Makati. We offer a wide range of gaming products including slots, live casino, sabong, bingo, and sports betting, all accessible on both mobile and desktop devices.

As a platform that processes personal and financial information of our players, we take data privacy with the utmost seriousness. This Privacy Policy sets out in clear terms what information we collect from you, how that information is used within our operations, with whom it may be shared, and how you can exercise your rights as a data subject under Philippine law.

By accessing tjjl.net, registering an account, making a deposit, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree to these practices, please do not use the platform.

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, tjjl Casino acts as the Personal Information Controller (PIC) with respect to all personal data collected and processed through tjjl.net.

This means tjjl determines the purposes and means of processing personal information on this platform. Third-party service providers who process data on our behalf — such as payment processors and game software providers — act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to maintain standards consistent with this Privacy Policy and applicable Philippine law.

tjjl Casino collects only the personal information that is necessary to provide you with a secure, compliant, and high-quality gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information beyond what is strictly required for identity verification and legal compliance. We do not collect biometric data, health information, religious affiliation, or political views.

tjjl Casino collects personal data through the following channels:

• Registration form: When you create a player account on tjjl.net, you provide your name, email, date of birth, mobile number, and a chosen username and password.
• Identity verification (KYC): When you submit government-issued identification documents in response to a verification request, we collect and store the relevant identity data contained in those documents.
• Deposit and withdrawal requests: Financial data is collected when you initiate transactions through GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, or USDT TRC20.
• Platform usage: Technical and usage data is automatically collected as you navigate and interact with tjjl.net through our servers, analytics tools, and logging systems.
• Customer support interactions: When you contact our support team via live chat or email, the content of that communication is recorded and associated with your account.
• Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to collect technical and usage data. See Section 10 for full details on our cookie practices.
• Third-party verification providers: In some cases, we may use third-party identity verification services to cross-check the information you provide against public records or government databases, as permitted by Philippine law.

tjjl Casino processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are:

• Account creation and management: To register your player account, maintain your profile, and enable you to access all platform features on tjjl.net.
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years as required by Philippine law and PAGCOR regulations, and to verify that you are who you claim to be.
• Payment processing: To facilitate deposits, process withdrawal requests to your verified payment method, and maintain accurate financial records of all transactions.
• Legal and regulatory compliance: To fulfill our obligations under Philippine law, including Anti-Money Laundering Act (AMLA) compliance, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, multi-accounting, and other security threats.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behavior, to enforce player-requested deposit limits and self-exclusion orders, and to provide targeted responsible gaming support.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance through our Tagalog-English support team.
• Platform improvement: To analyze usage patterns and optimize the tjjl Casino platform for Filipino players across Metro Manila, Cebu, Davao, and beyond.
• Marketing communications: To send you promotional offers, bonus notifications, and event updates — but only where you have given your explicit consent to receive such communications.

Under the Data Privacy Act of 2012, tjjl Casino processes your personal information on the following legal bases:

• Contractual necessity: Processing your identity data, contact data, financial data, and account data is necessary to perform the contract between you and tjjl Casino — i.e., to provide you with the gaming services you have signed up for.
• Legal obligation: Certain data processing activities — particularly KYC identity verification, AML transaction monitoring, and regulatory reporting — are required by Philippine law and cannot be opted out of.
• Legitimate interests: Processing technical and usage data for fraud prevention, security monitoring, and platform improvement is justified by our legitimate interests in operating a safe and compliant gaming platform, provided these interests do not override your fundamental privacy rights.
• Consent: Where we rely on your consent to process data — particularly for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

tjjl Casino does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment service providers receive the minimum data necessary to process your transactions, including your registered mobile number or account name for payment routing.
• Game software providers: Providers such as Pragmatic Play, PG Soft, and Jili receive session and bet data necessary to operate their games on our platform. These providers are contractually bound to protect player data.
• Identity verification services: Third-party KYC and AML screening providers may process your identity documents for verification purposes. All such providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities: We are legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement bodies when required by law, court order, or official regulatory request.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of tjjl Casino's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

tjjl Casino retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Active account data: Retained for the duration of your account's active status and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years as required by AMLA and PAGCOR regulations, and may be retained longer if required by an ongoing investigation or legal proceeding.
• KYC documents: Government-issued identification documents and verification records are retained for the duration of the account and for five (5) years post-closure.
• Support communications: Customer support records, including live chat transcripts and email correspondence, are retained for three (3) years from the date of the interaction.
• Marketing data: Where you have consented to marketing, your communication preferences are retained until you withdraw consent. Upon withdrawal, marketing-related data is purged within 30 days.
• Technical logs: Server logs and security monitoring data are retained for a rolling period of twelve (12) months, after which they are automatically purged or anonymized.

Upon expiry of the applicable retention period, personal data will be securely destroyed or anonymized such that it can no longer be attributed to any individual player.

tjjl Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Transport encryption: All data transmitted between your browser or mobile device and tjjl.net is encrypted using 256-bit SSL/TLS protocols.
• Password security: Player passwords are never stored in plain text. We use industry-standard one-way hashing algorithms with salting to store password credentials.
• Access controls: Access to personal data within tjjl Casino's internal systems is restricted on a strict need-to-know basis and is subject to role-based access controls and audit logging.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of security. Internal staff access to production systems requires mandatory 2FA.
• Infrastructure security: Our platform is hosted on secure servers with firewall protection, intrusion detection systems, and regular third-party penetration testing.
• Breach response: In the event of a personal data breach that poses a real risk of serious harm to you, tjjl Casino will notify the National Privacy Commission (NPC) within 72 hours and notify affected players without undue delay, as required by the Data Privacy Act of 2012.

While we implement every reasonable measure to protect your data, no digital platform can guarantee 100% security. You are also responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

tjjl Casino uses cookies and similar technologies to enhance the functionality of our platform, recognize returning players, and analyze site usage patterns. The following types of cookies are used on tjjl.net:

• Strictly necessary cookies: These are essential for the platform to function and cannot be disabled. They include session management cookies that keep you logged in as you navigate between games, and security cookies that help prevent cross-site request forgery (CSRF) attacks.
• Functional cookies: These remember your preferences — such as your preferred language, currency display, and responsible gaming settings — so you don't have to reset them on every visit.
• Analytics cookies: We use anonymized analytics to understand how players interact with tjjl.net — which games are most popular, where users encounter friction, and how the platform performs across different devices commonly used by Filipino players.
• Marketing cookies: With your explicit consent, we may use cookies to deliver relevant promotional content about tjjl Casino offers. You can opt out of marketing cookies at any time through your account settings or browser controls.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use core platform features. For more granular control, use the cookie preference center accessible from the footer of tjjl.net.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tjjl Casino. All requests can be submitted to our Data Protection Officer at [email protected]:

We will respond to all verifiable data subject requests within fifteen (15) business days of receipt. Complex requests may require up to thirty (30) business days, in which case we will notify you of the extended timeline.

tjjl Casino strictly prohibits access to and use of the platform by individuals under the age of 21 years, as required by Philippine gambling law and PAGCOR regulations. We do not knowingly collect personal data from individuals below the age of 21.

If we discover or are notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete all collected personal data, and void any transactions made from that account. Any balances associated with an underage account will not be paid out.

Some of the third-party service providers used by tjjl Casino — including certain game software providers and technical infrastructure partners — may be located outside of the Philippines. Where your personal data is transferred to recipients in other countries, tjjl Casino ensures that adequate safeguards are in place to protect your data in a manner consistent with the Data Privacy Act of 2012.

Such safeguards include contractual clauses that obligate overseas recipients to maintain data protection standards equivalent to those required under Philippine law, and restrictions on further onward transfers of your data without our prior written authorization. We will not transfer your personal data to jurisdictions that do not offer an adequate level of data protection without first obtaining your explicit consent or establishing appropriate contractual safeguards.

By using tjjl.net from the Philippines or any other location, you acknowledge and agree that your personal data may be processed in countries outside the Philippines, subject to the safeguards described above.

tjjl Casino reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform features, or our internal data processing practices. All changes will be reflected on this page with an updated effective date.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via email to your registered address and/or via a prominent notice on the tjjl.net platform at least fourteen (14) days before the changes take effect. Your continued use of the platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how tjjl Casino is protecting your personal information. Previous versions of this Policy are available upon request from our Data Protection Officer.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by tjjl Casino, please contact our Data Protection Officer using the details below. All privacy-related communications should clearly state "Data Privacy Request" or "DPO Inquiry" in the subject line to ensure prompt routing to the appropriate team.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for administering and enforcing the Data Privacy Act of 2012. The NPC provides accessible complaint channels for all Philippine residents and overseas Filipinos whose data is processed by Philippine-based entities.